Privacy Policy

Last Updated August 30, 2026

Cableteque Corp. ("Cableteque," "we," "us," or "our") respects your privacy and is committed to protecting the proprietary and personal information you share with us. This Privacy Notice explains how we collect, use, and share information when you access or use our software-as-a-service platform (the "Licensed Software").

This Notice operates in conjunction with Cableteque's End User License Agreement ("EULA"), AI & Data Policy, Mutual Non-Disclosure Agreement ("MNDA"), and any applicable executed addenda. In the event of a conflict or inconsistency, the order-of-precedence provisions set forth in Section 17(L) of the EULA and any applicable executed customer-specific agreement or addendum shall govern.

Cableteque operates two separate environments. The Commercial environment supports ordinary commercial workloads. CabletequeGov is designed to support CUI, CDI, and approved export-controlled workloads under applicable customer terms. CabletequeGov is hosted on AWS GovCloud (U.S.), with defined processing functions performed in U.S.-only regions of Azure Government and Google Cloud Assured Workloads. All CabletequeGov processing occurs within U.S. regions.

1. Information We Collect

We collect data in two primary categories: (A) Data you actively provide to us (Licensee Data and Account Info), and (B) Data we collect automatically when you use the platform (Usage Data).

A. Information You Provide

• Account Information: When you register for an account, we collect personal contact details, including your name, corporate email address, job title, and company name.

• Licensee Data (Commercial and Technical Data): This includes electronic data submitted by Licensee to the Licensed Software, including BOMs, F2L, CAD files, drawings, specifications, Commercial Data, and other proprietary technical or business information, as well as AI-generated outputs derived from such data. Note: This data is classified and governed strictly by the confidentiality terms in our MNDA and by Sections 7 (Confidentiality) and 16 (Data Classification / Regulated / Export Control) of our EULA, and in case of Regulated / Export Control Licensee Data, it is also regulated by our CabletequeGov Compliance Addendum.

All Licensee Data is treated as confidential and proprietary by default, regardless of labeling. Licensee remains responsible for determining whether its data is subject to CUI, CDI, ITAR, EAR, or other regulatory restrictions, for identifying such data before submission, and for ensuring that its users are appropriately authorized.

B. Usage Data (Automated Collection)

We automatically collect information about how you interact with our Licensed Software to provide support, fix bugs, and improve the user experience. This includes:

• Interaction Data: Clickstream data, pages viewed, time spent on pages, and features used.

• Session Recordings and Telemetry: In the Commercial environment, Cableteque may record user sessions, including screen activity, user interactions, and information displayed or entered in the Licensed Software, for support, troubleshooting, error reproduction, security, quality assurance, and product improvement. Session recordings may contain Licensee Data. To the extent a session recording contains Licensee Data, that content remains Licensee Data and is subject to the same confidentiality, security, and data-use protections applicable to Licensee Data. Session metadata and interaction telemetry that do not contain Licensee Data are treated as Usage Data.

• Device and Log Data: Internet Protocol (IP) address, browser type, operating system, and crash reports.

Usage Data does not include Licensee Data or any AI-generated outputs derived from Licensee Data.

2. How We Use Your Information

We use the information we collect for the following specific purposes:

• To Provide the Service: To process your BOMs, F2L, calculate labor, generate quotes, and manage your workflow as requested.

• Within-Account Enhancement: We may use a Licensee's own Licensee Data to improve that Licensee's experience within its own account, including recognizing components, suppliers, configurations, or other patterns the Licensee commonly specifies or enriches and using those patterns to pre-populate or suggest information within that same account. This use is strictly within-account with respect to Licensee-specific data, patterns, recommendations, and intelligence. Licensee Data from one account is not used as customer-specific data, patterns, recommendations, or intelligence for another Licensee. This restriction does not prohibit generalized product improvements made in accordance with the Product Improvement provisions below. Within-account enhancement does not constitute training or fine-tuning of an artificial intelligence or machine-learning model.

• Account Administration, Security and Support: Identifiable Usage Data may be used to operate, secure, administer, support, and troubleshoot the applicable Licensee account; for example, by identifying a specific user who encountered an error and reviewing the session in which a crash occurred.

• Product Improvement: Cross-customer usage analytics and trend analysis use aggregated or de-identified Usage Data. Cableteque may also use Licensee Data, including information captured in session recordings, as reasonably necessary to investigate, reproduce, diagnose, validate, and correct errors or defects in the Licensed Software. Cableteque may apply generalized learnings and non-Licensee-specific improvements resulting from those activities across the Licensed Software. Cableteque does not use Licensee Data or Commercial Data to generate cross-customer market-pricing analytics, supplier intelligence, competitive insights, or other customer-specific intelligence, and does not use Licensee Data to train or fine-tune artificial intelligence or machine-learning models.

• Communication: To send you administrative information, such as updates to our terms, security alerts, and support messages.

Cableteque does not use Licensee Data to train or fine-tune the weights or parameters of any artificial intelligence or machine-learning model. Cableteque requires approved AI providers (Subprocessors) to comply with equivalent restrictions regarding Licensee Data.

3. Sharing and Disclosure

Cableteque does not sell or share personal information for cross-context behavioral advertising.

We share your information only in the following limited circumstances:

Third-Party Service Providers (Subprocessors): We use trusted third-party providers to help us operate our business. These providers have limited access to your information only to perform specific tasks on our behalf. The categories are:

• Cloud Hosting and Infrastructure Providers: to store and process data securely.

• AI Processing Providers: to perform document extraction and recommendation features, where those features are enabled.

• Analytics and Performance Tools: to analyze product usage and session performance.

• Business Operations Providers: such as billing, customer support, and email communication tools.

Subprocessors that process Licensee Data are governed by written service, confidentiality, security, and data-use terms appropriate to their role. Third-party AI providers are prohibited from using Licensee Data to train or fine-tune their own or generally available artificial intelligence or machine-learning models or services. Additional provider, processing-region, data-residency, and authorization requirements applicable to CabletequeGov, including the applicable named AI infrastructure providers, are set forth in the CabletequeGov Compliance Addendum and its Schedule A.

Legal Compliance: We may disclose information if required by law, subpoena, or valid legal process, or to protect the safety, rights, or property of Cableteque or others.

Business Transfers: If Cableteque is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the confidentiality protections of the MNDA.

4. Data Retention

Licensee Data is retained during the active subscription. Following expiration or termination, Cableteque will make Licensee Data available for retrieval for thirty (30) days in a commonly used, machine-readable format and will provide commercially reasonable retrieval assistance. Upon written request after the retrieval period, Cableteque will delete Licensee Data from active systems and provide written confirmation of deletion. Residual copies in routine backups, security records, legal holds, and approved provider systems are governed by applicable retention schedules and remain protected until deleted in the ordinary course.

Post-termination retrieval and deletion of Licensee Data are also addressed in Section 14 of the EULA. Usage Data is retained for a reasonable period necessary to operate and secure the service and to identify long-term trends, after which it is deleted or aggregated.

For Licensee Data processed in CabletequeGov, retention and deletion are additionally subject to the CabletequeGov Compliance Addendum, including any preservation requirements arising from applicable law, legal holds, security or audit obligations, or cyber-incident preservation requirements. Data retained pursuant to such requirements remains subject to the applicable CabletequeGov security, confidentiality, access-control, and data-residency protections.

5. Security

Cableteque implements technical and organizational safeguards aligned with industry standards to protect data from unauthorized access, disclosure, alteration, and destruction. These safeguards include:

• Encryption. Licensee Data is encrypted in transit using TLS 1.2 or higher, or other approved cryptographic protocols appropriate to the applicable service, and at rest using cloud-native key-management services governed by Cableteque-controlled access policies. CabletequeGov uses cryptographic modules validated to FIPS 140-3 and listed in the NIST Cryptographic Module Validation Program.

• Access Control. Role-based access controls restrict system access to authorized personnel with a business need. Access rights are reviewed periodically and promptly revoked upon role change or separation.

• Privileged Access. Routine direct administrative access to production Licensee Data is disabled. Time-bound, least-privilege access may be granted to authorized personnel for approved support, security, legal, or incident-response purposes, and such access is logged and reviewed.

• Authentication. Multi-factor authentication is required for privileged access to production systems.

• Logging and Monitoring. Access to production systems and customer data is logged, and platform infrastructure is subject to continuous security monitoring and anomaly detection.

• Vulnerability Management. Software components and platform code are subject to industry-standard security inspections, including malicious code and vulnerability scanning, prior to deployment, with remediation tracked through to closure.

• Secure Development. Security is integrated into the software development lifecycle through secure coding standards, peer code review, and automated security testing.

• Incident Response. Cableteque maintains structured incident response procedures to identify, contain, remediate, and review security events, and will notify affected customers in accordance with applicable legal obligations and the terms of the governing agreement.

• Segregation. Licensee Data is logically segregated at the database and API layer using a unique Licensee identifier.

No method of internet transmission or electronic storage is completely secure, and Cableteque cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access and Correction: You may request to update your account information within the Licensed Software.

• Deletion: You may request the deletion of your personal account data by contacting us, subject to the retention practices described in Section 4 and to retention obligations required for billing and legal compliance.

• No Sale or Sharing: As stated in Section 3, we do not sell or share personal information for cross-context behavioral advertising, so there is no opt-out available for those activities.

• Session Recording Opt-Out: You may request that session recording be disabled for specific users or your entire organization by contacting support@cableteque.com. Note that disabling session recording may limit our ability to diagnose certain technical issues.

7. Contact Us

If you have questions about this Privacy Notice or our data handling practices, please contact us at: Cableteque Corp., 5405 Production Dr., Huntington Beach, CA 92649, or at support@cableteque.com

8. Changes to This Notice

Cableteque will provide at least thirty (30) days' prior written notice of any material amendment to an incorporated policy that materially diminishes Licensee's rights or materially alters the handling or security of Licensee Data. Non-material changes, including clarifications, formatting and editorial corrections, do not require notice. No policy amendment will modify a mutually executed agreement without a writing signed by both parties.